I recently upgraded a Getac S400 to Windows 10 Pro. The system has a Sierra Wireless Mobile Broadband Network Adapter and Verizon 4G service. After the upgrade the cellular connection does connect but displays an unidentified network. Windows Diagnose tells me the computer is configured correctly but the host DNS is messed up. The connection is getting out the internet, but is super slow and intermittent. The Sierra AirCard Watcher software that ran automatically at startup on Windows 7 Pro no longer starts and when I start it manually it tells me there is a failure to connect to the adapter.

The Sierra website and forums currently do not address this issue. I've restarted, uninstalled and reinstalled the adapter and checked for new drivers. Please let me know of any other specific info need to correctly diagnose this issue. Hi, Thank you for posting your query in Microsoft Community. I appreciate you for providing details about the issue and your efforts towards resolving it.

1, C: Program Files Sierra Wireless Inc 3G Watcher Watcher.exe, Watcher, Sierra Wireless, Inc. 11.3.1108.2, 131620, 5329718A8E8A5832A4C3D38B76FB5053. Sierra Wireless Watcher is a program developed by Sierra Wireless. The most used version is 5.0.2143.0003, with over 98% of all installations currently using.

Let us try the following steps, and check if it helps. Step 1: Run Network Adapter troubleshooter. • Press Windows key + X key and Select Control Panel • Select Troubleshooting.

• Select View All on the top left corner. • Run Network Adapter troubleshooter. Step 2: Update the Network adapter. • Press Windows + R on the Keyboard. • Type in devmgmt.msc and click on Ok. • Select the driver from the list by extending Network adapter.

• Right click on the Graphic driver and click on Update driver Software. Hope it helps.

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